DELIVERY INFORMATION
PRE-ORDER ITEMS
The advised delivery date for pre-order items is an estimate only and may be subject to change, also note that pre-order styles are pre-production therefore not guaranteed and could be cancelled. We will contact you at the earliest opportunity if there are any revisions to your order.
DELIVERY DETAILS
All shipping services and charges are detailed below. We will automatically select the best option available for you at checkout. Orders paid for by 2:00pm Monday-Friday will be dispatched the same day. Orders received after 2:00pm on Friday and over the weekend will be dispatched the following Monday*.
Delivery is the next working day for UK customers * (not guaranteed), other countries vary.
*Excluding Bank & Public Holidays, and Cyber Week Sale Periods.
UK SHIPPING
UK Next Working Day* (1 working day) = from £10, Free on orders over £400* (this is excluding VAT)
Please note an additional surcharge applies to the following UK Zones:
UK Zone 2 – includes The Highlands and Islands of Scotland. Postcodes – AB, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
UK Zone 3 – includes Northern Ireland, Isle of Man, and Isles of Scilly. Postcodes – BT, IM, TR21-25.
CLICK & COLLECT (UK)
We will notify you via email or SMS of an allotted time & date slot for when you can collect your order from our Leicester warehouse.
Please be asked to show your email or SMS message advising your order number and advised collection slot, you will not be able to collect your order without providing this information.
EU SHIPPING
E.U Delivery* (1-3 days) – Euro Priority Business = from £10, Free on orders starting from over £500*.
*Please note, Free Shipping is valid up to two large boxes per order. Any orders that exceed this may incur additional shipping charges. The Free Shipping offer is not valid over any Sale period.
– Euro Zone 1 – Cost £15. Free on orders over £500 – Denmark, France, Germany, Georgia, Italy, Kazakhstan, Monaco, Republic of Ireland
– Euro Zone 2 – Cost £20. Free on orders over £700 – Austria, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Spain
– Euro Zone 3 – Cost £30. Free on orders over £1000 – Bulgaria, Croatia, Romania, Turkey
– Euro Zone 4* – Cost £30 – Andorra, Cyprus, Malta, Vatican City State
– Euro Zone 5 – Cost £15. Free on orders over £500 – Belgium, Luxembourg, Netherlands
– Euro Zone 6 – Cost £25. Free on orders over £500 – Greece & Portugal
*Euro Zone 4; 0-10kg = £30. A charge of £6.00 per additional 5kg applies to Euro Zone 4 packages.
(Excludes; Albania, Belarus, Bosnia, Iceland, Kosovo, Liechtenstein, Macedonia, Moldova, Montenegro, Serbia & Ukraine which are shipped via our International Zone 2 service.)
All EU orders are exported with the DAP Incoterm. DAP is an Incoterm that states that the seller must make the goods available to the buyer at the buyer's chosen location at origin. Under DAP delivery terms, the seller is not responsible for unloading the goods at destination or for any customs-related costs, tariffs, taxes, fees, or duties that may apply.
Please note that our invoices do not include any local import duties & taxes. If these charges are not paid upon delivery, then the order will be automatically returned to us. We reserve the right to apply a dispatch & returns shipping charge & restocking fee of up to 25% of the goods value against the purchase amount.
USA SHIPPING
(1-5 days) – DHL Express Worldwide = from £25.
– International Zone 1 (U.S.A) – Cost £25
0-5kg = £25. Then a charge of £5.00 per additional 5kg applies to International Zone 1 packages.
REST OF THE WORLD SHIPPING
– International Zone 2 – Cost £30 – Albania, Belarus, Bosnia Herzegovina, Canada, Canary Islands, Faroe Islands, Gibraltar, Greenland, Iceland, Kosovo, Liechtenstein, Macedonia, Mexico, Moldova Republic of, Montenegro, Norway, Russia Federation, Serbia, Switzerland, Turkey, Ukraine
0-10kg – £30. Then a charge of £6.00 per additional 5kg applies to International Zone 2 packages.
– International Zone 3 – Cost £35 – Australia, China Peoples Republic, Hong Kong, India, Indonesia, Japan, Korea Republic of South, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam
0-10kg – £35. Then a charge of £10.00 per additional 5kg applies to International Zone 3 packages.
– International Zone 4 – Cost £45 – Bahrain, Brunel, Jordan, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen, United Arab Emirates.
0-10kg – £45. Then a charge of £13.00 per additional 5kg applies to International Zone 4 packages.
– International Zone 5 – Cost £50 – Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, Columbia, Comoros Islands, Congo, Curacao, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea Republic, Guinea Bissau, Guyana, Haiti, Honduras Republic, Iran, Iraq, Israel, Ivory Coast, Jamaica, Kazakhstan, Kenya, Kiribati, Korea D.P.R of North, Kyrgyzstan, Laos Peoples Dem Republic, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia Fed States of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru Republic of, Nepal, Netherlands Antilles, Nevis, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Reunion Island of, Rwanda, Saipan, Samoa, Sao Tome, Principe, Senegal, Seychelles, Sierra Leone, Somalia, Somaliland Republic of, South Sudan, Sri Lanka, St Barthelemy, St Eustatius, St Helena, St Kitts, St Lucia, St Maarten, St Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tajikistan, Tanzania, Togo, Tongo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands – British, Virgin Islands – US, Zambia, Zimbabwe
0-10kg – £50. Then a charge of £14.00 per additional 5kg applies to International Zone 5 packages.
Please note invoices do not include your local import duties and taxes. If these charges are not paid upon delivery, then the order will automatically be returned back to us. We reserve the right to apply a dispatch & returns shipping charge and restocking fee of up to 25% of the value of the goods against the purchase amount.
*Courier zonal surcharges will be applied to remote regions.
*Delivery promotions will update automatically on your order when at the checkout stage.
